United States Postal Service in 200 John Deere Parkway

Customer Reviews about United States Postal Service:

• ★ ☆ ☆ ☆ ☆
  Missing packages/Incompetent Mail Carriers and Office This is the third packaged to say delivered in/at my mailbox in the subdivision where I live, and I have gone to check my mailbox and it's empty. This box today, is already two days late and is perishable. The last box, they put it in one of the larger holding boxes and never gave me a key, so I couldn't get into it for four days until I left a note asking for it! The last box was missing until one day it just showed up. I also placed a mail hold for two weeks and ALL of my mail was delivered. NONE of it was put on hold. I don't understand why this Post Office, let alone the carrier that services my subdivision are so completely unable to do their jobs. I've sent inquiries and made phone calls, and no one seems to care. It is sad that customer service has gone down the drain so badly these days. Mail used to be exciting and fun. Now it's just a pain in the rump.
  By Ashley McDonald, June 15, 2017
• ★ ☆ ☆ ☆ ☆
  THEY LIED ABOUT MY MISSING PACKAGE I ordered a backpack from target which was mailed through UPS and then Postal Service here in Grovetown took it over and they had said it was delivered to my house on a Thursday, which it wasnt. I called on Friday, and they asked me for the tracking number which i did not have for the post office, but i had for UPS. The lady whom I spoke to was rude and said under her breath "why cant people get on the website to do this right?" .......She said that she will check and and I should recieve my package that day......it never happened. I called again on Saturday, the same thing happened. I drove to the post office, the lady went to the back, and said the carrier has it in her truck and youll recieve it today. Mail came, no package....... 8:00 pm rolls around a woman came to my door from the other a whole other subdivision about 3 miles away and she had my package from thursday!!!!!!! Your post office lied over and over again, and to the lady who had the package and they kept telling her that they will get it, but never came.
  By Crystal Grove, March 23, 2017
• ★ ☆ ☆ ☆ ☆
  I would give them 0 stars. I am very frustrated and helpless, they keep delivering my packages to the wrong address. just today I lost an other package the status says delivered but I don't have it, they probably left it by the neighbor's door. I am very unhappy with their service I can't say enough
  By Frank Ceasar, December 09, 2016
• ★ ★ ★ ★ ★
  I have shipped at this location multiple times and have always had a good experience. But today tops the cake. I had misplaced my receipt with tracking number from about a month ago. I went into the office and spoke with the Supervisor Ms Darla (who's just amazing). She took down all the info I had regarding last 4 of card used, day of purchase and amount spent. She said she'd call me in a few hours. Within 20 mins Ms Darla was able to track down my receipt. What an amazing experience. Thank you Grovetown Post Office.
  By Monique Moorer, November 17, 2016

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